Follow your companion or high-value consignment across the globe with care logs, climate readings and a dedicated concierge.
We move two kinds of cargo: living companions and valuable goods. Both get the same treatment: a named team responsible for every hand-off, and a clear record you can check at any time.
Door-to-door moves for dogs, cats and other companions, domestic and international. We coordinate travel crates, feeding and water routines, rest stops and the paperwork each route requires.
Discreet, chain-of-custody shipping for watches, jewellery, art, collectibles and other items that shouldn't travel in an ordinary parcel network.
No call centres and no bots. Every shipment is looked after by our concierge team, and you can reach them straight from your tracking page whenever you have a question.
We confirm the route, timings and documents with you, then issue your private tracking number.
Your companion or consignment is checked, prepared and sealed for travel, and the tracker goes live.
Follow the route on the map, watch care logs and milestones arrive, and message the concierge desk any time.
Handed over in person, with the full journey record kept on your tracker.
Your tracking page is private: only people who have your tracking number can open it.
TrustWay Global Shipping was built around a simple idea: when you hand over something irreplaceable, you deserve to know where it is and how it's doing, not just when it's expected. Instead of a faceless parcel network, every shipment has a dedicated team, a documented chain of custody and an open line to our concierge desk.
It's in your booking confirmation and starts with TW-. Enter it at the top of this page, or open the tracking link we sent you directly.
Our team posts updates at every milestone, hand-off and care stop. The page refreshes by itself, so you never need to reload it, and each update shows the time it was recorded.
Yes. Tap the chat button on your tracking page to message our concierge desk. When a team member is online, you'll see “Concierge online now”.
They show the latest conditions recorded by the handling team. “Optimal” and “Comfortable” mean the readings are within the range we aim for during travel.
Only people with your tracking number. Codes are random and can't be guessed or searched, so please share yours only with people you trust.
Enter your tracking number to see live updates and reach the concierge desk.
Track your shipmentTrustWay Global Shipping · Tracking
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